I'm a solutions engineer with over 10 years of experience delivering technical integrations for both Fortune 500s and startups. I work closely with cross-functional teams to solve complex technical challenges, build reliable systems, and uncover new opportunities for growth along the way.
Jan 2011 to May 2011
Junior Developer Intern
One Prime Design
May 2011 to Aug 2011
Data Warehouse Intern
Publishers Clearing House
Aug 2011 to May 2012
Software Engineer
Ronald McDonald House
May 2012 to Aug 2012
Data & Technology Architecture Intern
Standard & Poor's, A Division of The McGraw-Hill Companies
Sept 2012 to Sept 2013
Junior Implementation Services Manager
TagMan
Sept 2013 to May 2014
Implementation Services Manager
TagMan
May 2014 to May 2018
Solutions Engineer
TurnTo Networks
May 2018 to Present
Freelance
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TurnTo Networks
A suite of services (Ratings and Reviews, Community Q&A, Visual Reviews, and Checkout Comments) that allows merchants and brands to collect customer content, delivering greater conversion lift, better SEO, and deeper merchandising insights.
TurnTo offers integrations with major eCommerce platforms and is built for the new world, reimagined for mobile, visual content, and messaging.
ECommerce leaders like Saks Fifth Avenue, Newegg, Sur La Table, and GNC, and brands like Cole Haan, Jockey, and Clarins rely on TurnTo for their customer-voice programs.
What I Did:
Managed a portfolio of 100 domains generating +$200BN in annual eCommerce sales and worked with internal teams on time
sensitive technical integrations and troubleshooting cases of varying complexity, exceeding TurnTo and client expectations.
Led weekly meetings with domestic and international based technical agencies and internal teams to provide consultative guidance,
drive projects and resolve technical issues using: Browser developer tools, JIRA, ZenDesk, HTML, Javascript, CSS, PHP, REST
APIs, Data Feed processing (CSV, XML, JSON, etc.), Xcode, Sketch, SQL databases, etc.
Explained technical concepts (limitations, requirements, functionality) to a wide range of audiences (technical and
non-technical, internal and external teams) regarding the TurnTo product suite and e-commerce platform plugins/cartridges
Defined and improved internal processes and documentation while identifying opportunities for product improvement using
YouTrack (an Agile Project Management Tool), Slack, GitHub to provide scalable solutions to prevent redundant work
Work Timeline:
May 2014 to May 2018
Clients Worked With:
The Bay (includes Lord & Taylor, Saks Fifth, Saks Off Fifth), Home Depot, New Egg, GNC, BH Cosmetics, Raymour & Flanigan, Sur La Table, Bob's Red Mill, Adorama, Jockey, Sun & Ski, 4Moms, etc.
Partners Worked With:
Google, Magento, Demandware (now BigCommerce), Shopify, Listrak, etc.
Companies use TagMan to master the complexities of web analytics, e-commerce and marketing data, and ePrivacy. With Tagman, clients can efficiently manage and unify tag-based technologies to produce one independent stream of clean marketing data from all channels.
More than 250 enterprise websites across all major industries make TagMan the go-to partner for achieving dramatic marketing ROI through effective marketing execution and a clear view of the entire consumer journey.
Clients include Travelocity, Virgin Atlantic, Kellogg’s, The Body Shop, Air New Zealand, Vodafone, Fossil, etc.
What I Did:
Managed and supported projects across 40+ domains, including 11 different international domains, and coordinated major client
integrations on desktop, mobile, and tablet websites to drive +$12BN in recurring annual eCommerce sales
Worked with 20+ e-commerce clients and collaborated with implementation services, developers, marketers, and analysts
Coordinated with a global team to drive product innovation by reproducing issues to inform roadmap and developing workarounds
Strengthened our implementation strategies to scale and output efficiently and effectively
Work Timeline:
Sept 2013 to May 2014
Clients Worked With:
CDW, Prudential Financial, Bed Bath and Beyond, Fossil, Fanatics, Harry & David, etc.
Partners Worked With:
Google, Facebook (now Meta Platforms), Adobe, Oracle, etc.
Applications Used:
Confluence, JIRA, Basecamp, Sublime Text, Browser Web Developer Tools, etc.
Standard and Poor's - A division of the McGraw-Hill Companies
Standard & Poor's Ratings Services is the world's foremost provider of credit analysis and ratings. S&P is part of the world's financial infrastructure, providing investors with information and independent benchmarks for their investment and financial decisions.
What I Did:
Built a custom SharePoint site for the Data & Technology Architecture Team, containing over 8,000 files.
Collaborated with Senior Application and Information Architects to plan, design, develop, and implement a high-level taxonomy.
Utilized Content Types to add metadata to documents on SharePoint to improve search retrievals and assisted in organizing reference architectures.
Consolidated four different SharePoint Sites consisting of enterprise architecture and data architecture into a consolidated Data & Technology Architecture ICE Site.
Provided technical expertise and assisted in the migration of enterprise knowledge repository contents.
Created an image map using the latest web technologies for our overall logical reference architecture diagram to assist in maintaining common architecture governance throughout the entire enterprise.
Documented standards, best practices, and guidelines on how content should be managed on overall enterprise architecture frameworks.
Work Timeline:
May 2012 to Aug 2012
Applications Used:
SharePoint Server, SharePoint Designer, Visual Studio
Ronald McDonald House
Ronald McDonald House New York provides a temporary “home-away-from-home” for pediatric cancer patients and their families. The House is a supportive and caring environment that encourages and nurtures the development of child-to-child and parent-to-parent support systems. Ronald McDonald House New York is the largest facility of its type in the world.
What I Did:
The database and domain object subsystem directly manages the storage, manipulation, and deletion of data used within the system. The database classes contain the functions necessary to create, update, or delete the records within the tables, as well as to retrieve the records from the database by connecting to it, querying it, and closing it. The domain objects classes represent the chief entities of the system and contain their attributes, identifiers, and getter and setter methods for them. They are accessed from the database classes to form and retain objects utilized throughout the entire system.
Interfaced with Business Clients to gather requirements in order to produce a Requirements Document.
Responsible for creating the ERD (Entity Relationship Diagram), database script, test database, unit test script for core database functions.
Worked closely with other developers to find out specific database functions that were needed.
Produced the majority of the database functions so that front-end users could interact with the database.
Development environment included the utilization of PHP (a server-side scripting language), MySQL (a DBMS), SQL (query language), and Apache (a web server).
Utilized project management tools which consists of Subversion (version control system), NetBeans (programming environment), and Visio (diagramming tool).
Software was hosted on Google Code, were there is a code repository, a wiki, and an issue tracker.
Work Timeline:
Aug 2011 to May 2012
Applications Used:
Visio, Graphity Diagram Editor, Eclipse, NetBeans
Database Used:
MySQL
Application Server Used:
Apache
Languages Used:
PHP, SQL
Internet Technologies Used:
HTML, CSS, JavaScript
Publishers Clearing House
Publishers Clearing House (PCH), headquartered in Port Washington, NY, is a multi-channel direct marketer of value-based merchandise, magazines, and promotional offers and a leading provider of digital "play and win" entertainment. Publishers Clearing House runs various sweepstakes and has multiple microsites or properties to run these sweepstakes as well as giveaways.
What I Did:
Created Technical Design Documents for various subject areas, including Online/Offline Entries, Prize Engine, Transactions, and PCH Games.
Worked on multiple Publishers Clearing House microsites and properties, such as PCHSearch&Win.com, PCHLotto.com, and PCHGames.com, to run sweepstakes and giveaways.
Collaborated with Business Users to determine Data Warehouse implementation needs, understanding both Business and Technical Requirements.
Learned about the ETL process, Data Warehouse functionalities, and data mining applications. Conducted meetings with Business and Technical Users to define specific implementation steps.
Utilized SQL Queries for data manipulation in testing and report generation. Additionally, researched software packages and documented meeting minutes.
Work Timeline:
May 2011 to Aug 2011
Languages Used:
SQL
Database Used:
SQL Server (with a component called: SSIS (SQL Server Integration Services))
Application Server Used:
Apache
Applications Used:
Visio, Microsoft Office (Word (for creating documentations - meeting recaps and technical design documents), Excel (for importing data from flat files, filtering data, and creating metadata)), Outlook)
Junior Developer Intern
One Prime Design offers business solutions to clients through web design, site architecture, site hosting, custom application development, and more.
What I Did:
Worked on a furniture site for a business client, using photoshop to crop and resize images of furniture, and PHP to insert images into the main site for the homepage as well as the gallery collection page.
Collaborated with client and web developers to figure out the right color scheme for the website.
Responsible for supporting and maintaining websites, including direct customer support and SQL server database troubleshooting.
